Privacy Policy

Introduction

This Privacy Policy describes how Northern Lights Film Academy ("we," "us," or "our") collects, uses, and shares personal information of users of our website, located at www.nlfa.ak.us (the "Site"), and individuals who enroll in our courses. This policy applies to all information collected or submitted on the Site and during the course enrollment process. We are committed to protecting your privacy and ensuring the security of your personal information.

By using our Site and enrolling in our courses, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not use the Site or enroll in our courses.

Information We Collect

We collect several types of information from and about users of our Site and students enrolled in our courses, including:

• Personal Information:

  This includes information that can be used to identify you, such as your name, email address, postal address, phone number, date of birth, and payment information (credit card details). We collect this information when you register on our Site, enroll in a course, subscribe to our newsletter, or contact us through the Site.

• Non-Personal Information:

  This includes information that does not directly identify you. Examples include browser type, IP address, operating system, referring website, and browsing behavior on our Site. We collect this information through cookies, log files, and similar technologies to improve our Site and personalize your experience.

• Student Information:

  For students enrolled in our courses, we collect information related to your academic progress, assignments, and performance. This may include grades, feedback from instructors, and records of your participation in course activities.

• Communications:

  We collect information contained in any communications you send to us, such as emails, messages through our contact form, or phone calls. This information is used to respond to your inquiries and improve our customer service.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Improving Our Services:

  We use your information to provide you with access to our Site and courses, process your enrollment, and deliver course content. We also use your information to improve our Site, courses, and customer service.

• Communication:

  We use your contact information to communicate with you about your enrollment, course updates, promotional offers, and other relevant information. You can opt-out of receiving promotional emails at any time by following the unsubscribe instructions in the email.

• Personalization:

  We use your information to personalize your experience on our Site and tailor course content to your interests and learning style.

• Analytics:

  We use non-personal information to analyze trends, track user behavior, and gather demographic information about our user base. This information helps us understand how our Site is being used and how we can improve it.

• Legal Compliance:

  We may use your information to comply with applicable laws, regulations, and legal processes.

Data Sharing and Disclosure

We may share your information with third parties in the following circumstances:

• Service Providers:

  We share your information with third-party service providers who assist us in providing our services, such as payment processors, hosting providers, email marketing platforms, and analytics providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.

• Instructors and Staff:

  For students enrolled in our courses, we share your information with our instructors and staff to facilitate course delivery, provide feedback, and monitor your academic progress.

• Legal Requirements:

  We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.

• Business Transfers:

  In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

• With Your Consent:

  We may share your information with third parties with your consent.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

• Encryption:

  We use encryption to protect sensitive information, such as payment information, during transmission.

• Secure Storage:

  We store your information on secure servers that are protected by industry-standard security measures.

• Access Controls:

  We restrict access to your information to authorized personnel who need to know the information to perform their job duties.

• Regular Security Assessments:

  We conduct regular security assessments to identify and address potential vulnerabilities.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide you with our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your personal information, we will securely delete or anonymize it.

Student academic records are generally retained for a period of ten years, after which they may be archived or securely destroyed, in accordance with Alaskan state regulations.

Your Rights

You have certain rights regarding your personal information, including:

• Access:

  You have the right to access the personal information we hold about you.

• Correction:

  You have the right to correct any inaccurate or incomplete personal information we hold about you.

• Deletion:

  You have the right to request that we delete your personal information, subject to certain exceptions.

• Objection:

  You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.

• Restriction:

  You have the right to restrict the processing of your personal information in certain circumstances.

• Data Portability:

  You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable law. To protect your privacy, we may require you to verify your identity before fulfilling your request.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. We will post any changes to this Privacy Policy on our Site and update the "Last Updated" date above. We encourage you to review this Privacy Policy periodically for any updates. Your continued use of our Site and services after the posting of changes constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Privacy Officer
Northern Lights Film Academy
123 Aurora Lane
Anchorage, AK 99501
Email: [email protected]
Phone: (907) 555-FILM